77bit's Privacy Policy
Your personal information is completely safe with us. 77bit ensures the privacy of every user through SSL encryption and a strict data protection policy.
77bit ("we", "us", or "platform") operates a safe and reliable online betting service for players in Bangladesh. This privacy policy explains what information we collect when you use our platform, how that information is used, who it may be shared with, and what rights you have. By using our services, you are considered to have agreed to the terms of this policy.
What Information We Collect
1.1 Registration & Account Information
When you create an account at 77bit, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or other identity document details
- User-chosen password (stored in encrypted form)
- Preferred language and communication method
1.2 Financial & Transaction Information
When you make deposits or withdrawals using our supported payment methods — bKash, Nagad, and Rocket — we collect:
- Mobile banking account number (partial, for verification)
- Transaction amount, date, and time
- Transaction reference number and status
- Bonus claim and usage history
1.3 Gaming Activity Information
To ensure responsible gaming and improve service quality, we collect:
- Betting history, wager amounts, and outcomes
- Favourite games and gaming duration
- Login and logout times
- Total time spent per session
1.4 Technical Information
The following information is collected automatically to maintain the security and performance of our service:
- IP address and device identifier information
- Browser type, version, and operating system
- Cookies and session tokens
- Page views, click patterns, and navigation data
- Failed login attempts and security alert logs
Purpose of Data Collection
77bit uses your information for the following legitimate purposes:
- Identity Verification: To ensure account security and confirm age.
- Service Operations: For creating gaming accounts, processing transactions, and managing bonuses.
- Customer Support: To resolve issues and answer questions via live chat and email.
- Responsible Gaming: To identify excessive gaming and provide support when needed.
- Fraud Prevention: To prevent unauthorised access, money laundering, and fraudulent activity.
- Service Improvement: To analyse user experience and improve platform performance.
- Marketing Communications: To send relevant offers and updates with your consent.
- Legal Compliance: To comply with applicable laws and regulations.
Data Storage & Security
Protecting your data is our highest priority. 77bit takes the following technical and organisational measures:
- SSL/TLS Encryption: All data transmissions are secured with industry-standard encryption protocols.
- Access Controls: Only authorised personnel may access personal information for specific, defined purposes.
- Data Encryption: Strong hashing algorithms are used when storing passwords and sensitive information.
- Regular Security Reviews: Our systems and infrastructure undergo regular security audits.
- Data Backups: Regular secure backups are maintained to protect data integrity.
3.1 Data Retention Period
We retain your information for as long as it is needed to provide services or meet legal obligations. Even after an account is closed, certain information may be kept for a defined period for legal and regulatory reasons.
Sharing Information with Third Parties
77bit does not sell your personal information. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Information may be shared on a limited basis with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, game software suppliers, and customer support providers. In such cases, third parties are contractually obligated to protect your information.
4.2 Legal Requirements
Information may be disclosed in response to a court order, government directive, or applicable law. Information may also be shared with regulatory authorities to assist in fraud investigations.
4.3 Business Transfers
In the event of a business merger or acquisition, your information may be transferred. In such cases, the new controller will be required to ensure the same standard of privacy protection.
4.4 Consent-Based Sharing
Beyond the above, we do not share your personal information with any third party without your explicit consent.
Cookies & Tracking Technologies
77bit uses cookies and similar technologies to operate the website and deliver an improved experience.
5.1 Types of Cookies
- Essential Cookies: Required for the platform's core functionality — such as login sessions and security tokens.
- Performance Cookies: Monitor how quickly and smoothly pages load.
- Preference Cookies: Remember your language, theme, and other personal preferences.
- Analytics Cookies: Collect aggregate data to understand which sections and games are used most.
5.2 Cookie Controls
You can disable cookies through your browser settings. However, disabling certain essential cookies may limit some platform functionality.
Your Rights
As a 77bit user, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: In some cases, you may ask us to limit how your information is used.
- Right to Portability: You may request your information in a structured format.
- Right to Object: You may object to the use of your information for marketing purposes.
- Right to Withdraw Consent: You may withdraw consent for processing based on consent at any time.
To exercise these rights, email us at [email protected] or contact us via live chat.
Protection of Children & Minors
77bit's services are for users aged 21 and above only. We do not intentionally collect personal information from minors. Age verification is mandatory during account registration.
If we are informed that a minor's information has entered our system, we will immediately close that account and delete the information.
International Data Transfers
Our servers and services may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in the receiving country or region. All transfers comply with international data protection standards.
Marketing Communications
With your consent, we may contact you by email or other means regarding bonus offers, promotions, and platform updates. At any time, you may:
- Unsubscribe from the mailing list by clicking the "Unsubscribe" link in any email.
- Update your communication preferences in your account settings.
- Submit a request via live chat or by emailing [email protected].
Opting out of marketing communications does not stop important transactional messages related to your account.
Response to Security Breaches
If a data security breach occurs that poses a high risk to your rights and freedoms, we will notify you as soon as possible. The notification will include the nature of the breach, the likely consequences, and the steps we are taking.
Our security team monitors all suspicious activity and maintains an incident response plan.
Changes to This Policy
We may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, we will post a notice on the platform or send information to your registered email.
Continued use of our services after any changes means you are considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.
Relationship with Other Policies
This privacy policy complements 77bit's Terms & Conditions and Responsible Gaming Policy. In the event of any conflict, the Terms & Conditions will take precedence.
Privacy Contact
If you have any questions, requests, or concerns about this privacy policy, please contact us:
Support is also available 24/7 in Bengali via live chat.